Refund & Cancellation Policy
Services
The Super Climber program offers the following services and the refund / cancellation policy is mentioned against each.
Products
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at webmaster@nals.in and send your item to: #1, 4th Street, Kongu Nagar, Coimbatore 641046, Coimbatore, India
Shipping
To return your product, you should send your item to: #1, 4th Street, Kongu Nagar, Coimbatore 641046, Coimbatore, India. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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